Shipping policy
Thank you for shopping with Buyview. We are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy below for details regarding order processing, delivery timelines, shipping charges, and related information.
1. Order Processing Time
All orders are processed within 7 days after successful payment confirmation.
Orders are typically processed on business days only (excluding Sundays and public holidays). Orders placed after business hours, on weekends, or holidays may be processed on the next working day.
Please note that during peak seasons, sales events, or unexpected demand, processing times may be slightly extended.
2. Shipping Methods Available
We may offer the following shipping options depending on your location:
- Standard Shipping
- Express Shipping
- Cash on Delivery (if available)
- Local Delivery (if applicable)
Available shipping methods will be shown at checkout.
3. Delivery Timeframes
Estimated delivery times may vary depending on your location and the selected shipping method.
Domestic Shipping (India)
- Metro Cities: 4-5 BUSINESS DAYS
- Tier 2 / Tier 3 Cities: 5-6 BUSINESS DAYS
- Remote Areas: 6-7 BUSINESS DAYS
Express Shipping (if available)
2 BUSINESS DAYS
Please note that delivery timelines are estimates and are not guaranteed.
4. Shipping Costs
Shipping charges are calculated based on order value, product weight, delivery location, and shipping method selected.
Examples:
- Standard Shipping: 50 Rupees
- Express Shipping: 100 Rupees
- Free Shipping on orders above 500 (if applicable)
Final shipping charges will be displayed at checkout before payment.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email, SMS, or WhatsApp message (if applicable) containing:
- Tracking number
- Courier partner details
- Tracking link
Tracking updates may take up to 24-48 hours to become active after dispatch.
6. Delivery Issues and Delays
While we strive to ensure timely delivery, delays may occur due to factors beyond our control, including:
- Weather conditions
- Courier service disruptions
- Public holidays
- Natural disasters
- Incorrect shipping address
- Customer unavailable at delivery location
If your order is delayed significantly, please contact us at Sales@buyview.com.
7. Incorrect Address / Failed Delivery
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered or delivery attempts fail due to customer unavailability:
- Re-delivery charges may apply
- Order may be returned to us
- Refunds (if applicable) may exclude shipping charges
Please contact us quickly if you need to update your address after placing an order.
8. Damaged or Missing Items
If your order arrives damaged, incomplete, or tampered with, please contact us within 10 DAYS of delivery with:
- Order number
- Photos of package/product
- Description of issue
We will review the matter and assist you promptly.
9. International Shipping (If Applicable)
We currently do not offer international shipping.
If international shipping is available:
- Delivery times vary by country
- Shipping charges calculated at checkout
- Customs duties, taxes, or import fees are the customer’s responsibility unless otherwise stated
We are not responsible for delays caused by customs clearance.
10. Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Buyview
Email: Sales@buyview.com
Address: Taraori, Karnal, Haryana
Thank you for choosing Buyview. We appreciate your trust and look forward to serving you.